Celestia Beauty

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Terms and Conditions

Welcome to Celestia Beauty. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern the use of our website and the purchase of products from Celestia Beauty.
By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur due to product updates or display differences (e.g., screen colors).
All products are for external use only. Customers are responsible for reading ingredient lists and usage instructions carefully before use.

3. Orders & Payments

All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion (e.g., in cases of suspected fraud or incorrect pricing).
Payment must be made in full at the time of purchase through the payment methods available on our website.

4. Shipping & Delivery

We aim to process and ship all orders within the stated time frame. Delivery times may vary depending on the destination and shipping provider.
We are not liable for delays caused by external factors (e.g., courier issues, customs clearance, natural events).

5. Returns & Refunds

For hygiene and safety reasons, opened or used cosmetic and skincare products cannot be returned.
Unopened and unused products may be eligible for return within [X] days of delivery. Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds will be issued once the returned items are inspected and approved.

6. Allergies & Skin Reactions

Customers are advised to perform a patch test before using any new cosmetic or skincare product.
Celestia Beauty is not responsible for individual allergic reactions, skin sensitivity, or misuse of products. Please consult a dermatologist if unsure.

7. Intellectual Property

All content on this website, including logos, images, text, and design, is the property of Celestia Beauty and may not be reproduced or distributed without prior permission.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from product use, order delays, or website access.

9. Privacy Policy

We value your privacy and handle all personal information in accordance with our Privacy Policy.

Return and Refund Policy

At Celestia Beauty, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we’re here to help.

1. Returns

For hygiene and safety reasons, we cannot accept returns on opened or used cosmetic and skincare products.
Unopened, unused, and undamaged items may be eligible for return within 14 days of delivery.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days, and the credit will be applied to your original method of payment.
Shipping costs are non-refundable, unless the return is due to an error on our part (wrong or defective item).

3. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange a product, please contact us

4. Non-Returnable Items

The following items cannot be returned or refunded:

Opened or used cosmetic and skincare products.
Items not purchased directly from Celestia Beauty.
Sale, clearance, or promotional items.

5. Shipping Returns

Customers are responsible for return shipping costs unless the item was defective or incorrect.
Please use a trackable shipping method, as Celestia Beauty cannot be held responsible for lost return parcels.